Customer Support Hours of Operation Luis Mata R. March 16, 2018 19:10 Updated We hope you can find the answer you are looking for on our Knowledge Base. If you do need to contact Customer Support, we are available from 9am to 6pm ET from Monday through Friday. Related articles Do you offer phone support? How can I contact Customer Support? Does Raw Shorts offer Chat Support? Help, I have a question and I need an answer How do I export my video? Comments 0 comments Article is closed for comments.